SocialArrives
⚡ NO ACCOUNT REQUIRED

Track your order.

Live delivery progress from your order number and the email you ordered with. Nothing to sign into, nothing to install.

Look up your order

Takes about ten seconds

The long code in your confirmation email, and on your receipt.

Your email is sent with the form, never put in the address bar — and it is what stops anyone looking up an order by guessing its number.

Prefer an account? Create one and every order on that email appears automatically.

  • Live countUpdated as delivery runs
  • No password, everA link and an email is all we hold
  • Buyer protectionEvery order is paid through PayPal

Paid with PayPal · Refill guarantee on every listed service

READING THE TRACKER

What each status means

Most orders that look stuck are simply delivering slowly. These are every status the tracker can show, and whether it needs anything from you.

Awaiting paymentPayment has not reached us yet.If you have just paid, give it a minute and refresh.
Not paid — checkout expiredNo payment arrived within 3 days, so nothing was charged and nothing was sent.To get it, place the order again. If you did pay, email support with your order number.
Payment confirmedPaid, and being handed to the delivery network.Nothing to do. This stage is usually over in minutes.
StartingAccepted and queued. Nothing recorded here yet — your count on the platform may move first.Nothing to do. The order page shows the expected start for your pack.
DeliveringRunning now, spread over hours or days by design.Check back later. An uneven pace is normal.
Taking longer than expectedPast the time we expected, with no delivery recorded.If the count on the platform has not moved either, email support with your order number. We chase it or refund you.
CompletedThe full quantity has been delivered.Nothing to do. Your free refill period starts now.
Partly deliveredWe could not finish the whole order.The undelivered part is refunded automatically.
RefundedThe order was refunded in full.Nothing to do. It returns to your original payment method.
CancelledThe order was cancelled and never charged.Nothing to do. No money left your account.
Needs attentionSomething went wrong that we have to look at.Email support with the order number.

LOST THE NUMBER?

Three places to find it

Your confirmation email

Sent the moment payment cleared. The order number is the long code near the top. Search your inbox for the service name, and check spam — confirmation emails land there more often than anything else we send.

Your payment receipt

If your payment service emailed its own receipt, it will not carry our order number, but the amount and timestamp are enough for support to find the order for you.

Ask us

Send the email address you ordered with and roughly when you ordered. We will look it up and reply with the order number — usually well inside 24 hours.

Contact supportWhy delivery is gradual